Our commitment: We aim to handle your personal information responsibly, use it only for appropriate purposes, and protect it with reasonable safeguards.
01. Introduction
Namaste Ayurvedas ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we may collect, use, store, and disclose information when you visit our website, contact us, enquire about our services, book a session, or express interest in our training programs.
By using our website, you acknowledge this policy. Where applicable law requires consent for a particular activity, we will seek that consent as required.
02. Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
Personal & Contact Details
Such as your name, email address, phone number, and other details you provide through enquiry or booking forms.
Booking & Service Information
Such as your preferred service, appointment date, booking requests, and communications with our team.
Health & Wellness Details
If you voluntarily share relevant information to discuss treatment suitability, we may process that information for the stated purpose, subject to applicable law.
Technical Information
Such as browser type, device information, pages visited, and general usage data, where collected through server logs or enabled analytics technologies.
03. How We Use Your Information
We may use information for purposes such as:
- Responding to your questions and service enquiries.
- Managing appointments, bookings, and rescheduling requests.
- Providing information about our wellness services and training programs.
- Communicating important updates about your requests or bookings.
- Maintaining website security and improving website performance.
- Meeting applicable legal, regulatory, and record-keeping obligations.
We will not use your personal information for unrelated purposes where additional consent or another legal basis is required.
04. Health & Wellness Information
If you provide health-related information when enquiring about Ayurveda, Panchakarma, massage, or other wellness services, we will seek to use it only for relevant service-related purposes and in accordance with applicable law.
Please avoid sending detailed medical records or highly sensitive information through general website forms unless specifically requested through an appropriate channel.
Our website is not a substitute for professional medical advice, diagnosis, or emergency care. Please consult a qualified healthcare professional about medical concerns and treatment suitability.
07. Data Security
We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
08. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including handling enquiries, administering bookings, meeting legal obligations, resolving disputes, and maintaining appropriate business records.
Retention periods may vary depending on the type of information and applicable legal requirements.
09. Your Privacy Rights
Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, withdraw consent where processing relies on consent, or raise a concern about how your information is handled.
To submit a privacy request, contact us using the details below. We may need to verify your identity before processing the request and may retain certain records where legally required.
10. Third-Party Websites
Our website may include links to external websites or services. Their privacy practices are governed by their own policies. We encourage you to review those policies before sharing personal information with third parties.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, services, technology, or legal requirements. The revised policy will be published on this page with an updated date where appropriate.
Please review this page periodically to stay informed about our privacy practices.
12. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact Namaste Ayurvedas using the official contact details published on our website.
Namaste Ayurvedas
Website: namasteayurvedas.com
For enquiries, please use our Contact Us page to find the appropriate contact information.